If the Group has flourished like a banyan tree, then quality has been its bedrock. Right from the inception of the Group, it has been focused on setting its own benchmarks for quality.

This attitude towards quality has reaped rich dividends for the Group, as reflected in its stellar performance across functions and businesses.

Compliance with globally accepted international certifications and standards, like BVQI and ISO is not an achievement but an imperative.

These have come the Group’s way for not just quality control but also processes, ERP implementation, environmental standards etc. In addition to this, the Group also conformed to the stringent standards demanded by individual clients like Arcelor-Mittal, Posco, Krupp Thyssen, Nucore, Marks & Spencer, Wal-Mart and other global giants. And this is manifested in its outreach with exports from the Group touching all five continents.

Peer validation from the industry has further substantiated Group’s stand on quality across the board, ranging from awards for productivity and exports, like the CAPEXIL, which HEG has bagged for 18 consecutive years, the SRTEPC Excellence Award which RSWM has been winning for the past 17 years and many more.

Finally, the customer is king and is considered the last word on quality. The Group has retained several customers for over a quarter of a century and this is the biggest testimony to its award winning quality.