If the Group has flourished like a banyan tree, then quality has been its bedrock. Right from the inception of the Group, we have been focussed on setting our own benchmarks for quality. This attitude towards quality has reaped rich dividends for the Group, as reflected in our stellar performance across functions and businesses.

Compliance with globally accepted international certifications and standards, like BVQI and ISO is for us not an achievement but an imperative. These have come our way for not just quality control but also processes, ERP implementation, environmental standards, etc.

In addition to this, we have also conformed to the stringent standards demanded by individual clients like Arcelor-Mittal, Posco, SISA, Marks & Spencer, Wal-Mart and other global giants. And this is manifested in our outreach with exports from the Group touching all five continents.

Peer validation from the industry has further substantiated our stand on quality across the board, ranging from awards for productivity and exports, like the CAPEXIL, which HEG has bagged for 17 consecutive years, the SRTPEC Excellence Award which RSWM has been winning for the past 13 years and many more.

Finally, the customer is the king and he is the last word on quality. The Group has retained several customers for over a quarter of a century. No higher claim to quality can be made.